Troubleshooting PXE1110CDM-G003 Not Detecting External Devices
When you encounter the PXE1110CDM-G003 error, it means that your system is having trouble detecting external devices, such as hard drives, USB drives, or network resources, during the boot-up process. Here's a step-by-step guide to help you understand the cause and how to resolve the issue.
1. Understanding the PXE1110CDM-G003 Error
The PXE1110CDM-G003 error typically occurs during the system's Power -On Self-Test (POST), when it fails to detect an external device required for booting. It is most commonly related to network booting (PXE boot), which is used to start the computer from a network resource rather than a local storage device. The error indicates that the system is attempting to boot from a device or network but cannot find the necessary hardware.
2. Potential Causes of the Error
There are several potential causes for this issue, including:
Incorrect BIOS/UEFI settings: The BIOS might be misconfigured, causing the system to incorrectly prioritize network boot over other devices. Faulty or disconnected cables: If you're using an external device like a USB drive or external hard drive, the cables might be loose, damaged, or disconnected. Disabled USB or external device ports: Sometimes, the ports for external devices are disabled in the BIOS or UEFI settings. Faulty external devices: The device you are trying to boot from could be faulty or not properly recognized by the system. Network boot misconfiguration: If the system is set to boot over a network but cannot find a network resource, it can result in this error.3. Step-by-Step Troubleshooting
Here’s how you can troubleshoot and fix the issue:
Step 1: Check BIOS/UEFI Boot Order Access BIOS/UEFI settings: Restart your system and press the key (usually F2, Delete, or Esc) to enter the BIOS/UEFI menu. Check Boot Priority: Look for the "Boot Order" or "Boot Sequence" section. Ensure that your primary boot device (hard drive or USB drive) is set higher than network boot (PXE). Disable PXE Boot: If you don’t intend to boot from the network, disable PXE boot or set it to the lowest priority in the boot order. Save Changes and Exit: Once you have adjusted the settings, save your changes and restart the computer. Step 2: Check External Device Connections Inspect the Cables: Ensure that the cables connecting your external device are securely plugged in and not damaged. Test with Different Ports: If you're using a USB or external drive, try connecting it to a different port to rule out a faulty port. Test the External Device on Another System: If possible, test the external device on another computer to confirm that it's working properly. Step 3: Enable External Device Ports (if necessary) Re-enter BIOS/UEFI Settings. Look for USB Configuration: In the BIOS/UEFI menu, find the USB configuration settings. Ensure that USB ports or external device ports are enabled. Save and Exit: Once enabled, save the changes and exit. Step 4: Check for Device Failures Test the External Device: If none of the above solutions work, the external device itself might be faulty. Test it on another system or use another external device (e.g., a different USB drive or external hard drive). Replace the Faulty Device: If the external device is damaged or not recognized, replace it with a new one. Step 5: Reset BIOS/UEFI to Default Enter BIOS/UEFI and locate the option to "Restore Defaults" or "Reset to Default Settings." Reset: This will reset all settings, including boot order and device configuration, back to their default values. Reconfigure Boot Order: After resetting, reconfigure the boot order according to your preference (internal device first, external devices second, etc.). Step 6: Check for Network Boot Configuration Issues (if applicable) Network Boot: If your system is attempting to boot from a network resource, make sure the network is properly set up to allow booting. Ensure that your network server or PXE server is configured correctly. Disable Network Boot (if not needed): If you don't need network booting, disabling PXE boot in the BIOS (as mentioned earlier) will solve the issue.4. Conclusion
By following these steps, you can typically resolve the PXE1110CDM-G003 error and get your system back to normal operation. The key is to ensure the correct boot order, check connections, and confirm that the BIOS settings are properly configured. If the error persists, you may need to replace the external device or contact technical support for further assistance.